Cheltenham Film Studios Hatherley Lane Cheltenham GL51 6PN
If you would like to come in and see us please make an appointment first.
We do try and reply within 48 hours. If you haven’t heard from us please check your spam/junk folder.
LATEST UPDATE: We are fully open for your orders and enquiries. Processing and despatching your orders are back to our normal 3-working day super-speedy service.
FAQ’s for running t-shirts and custom printed t-shirt
Are there any delivery charges for mainland UK? Yes – but just a little bit!
Most orders: 1st class delivery – £3.60 2nd class – £3.00 Courier – £7.20
Smaller items: 1st class delivery – £1.80 2nd class – £1.44 Courier – £7.20
Larger items like Hoodies 1st class delivery – £4.80 2nd class – £4.20 Courier – £7.20
All prices include VAT
Orders over £40.00 are free for all mainland UK using royal mail 2nd class post. Sometimes we use courier service for larger orders.
Europe – £8.00 Everywhere else – £15.00
What are the tech t-shirts made of? Our Standard tech t-shirts and vests are 100% polyester with textured fabric and inherent wickability, 140gsm. Our adult cotton t-shirts are 100% cotton. Our baby cotton t-shirts are 100% combed and ringspun cotton.
How quickly will my order arrive? Your order will be sent to you as soon as humanly possible, we try to send them out within 2-3 working days (orders placed after 4.30pm are processed the next working day). This depends on stock levels. We do custom make orders so sometimes they can take a little longer. If there is likely to be any delay, we will email you.
Will I receive lots of junk mail and will you give my details to others? No! And never! We won’t bug you with annoying messages and we will never supply your details to others.
All custom made products cannot be returned or refunded unless the product is faulty or if we made a mistake on the order.
A refund will be offered only when an order is cancelled prior to any work being undertaken by us. As we offer a short turnaround time, work may have already be undertaken.
If you have ordered the wrong size and it is a custom order then we can’t give you a refund. Please note that some products, even though they are the same size may vary, there is a variations of +/- 2cms on all products.
If there is a fault with a product we offer a very helpful and hassle-free returns policy and we will replace your item. We do ask for the item back first before we can replace it so we can check it over and see if it can be repaired. Buyer pays for returns postage.
You can return an uncustomised product for up to 30 days from the date you purchased it, it will be exchanged for the same colour and size. Any product you return must be in the same condition you received it in. Buyer pays for returns postage.
Once the returned item has been received and checked over then we will approval or rejection of your exchange.
If 30 days have gone by since your purchase, we cannot offer you a refund or exchange.
If I have a great idea for a T-shirt, can I order it? Sure! Just email us and let us know, or use our personalised text service
Can I have my order delivered to a different address? Certainly, this is handled in Paypal when you order. Or just email us.
Copyright The customer accepts sole responsibility for copyright and the reproduction of images. It is deemed you have permission to reproduce artwork files.
Where will my order come from and how will you send it to me? All our orders will come direct from us here at JustALittleBit HQ in sunny Cheltenham, UK and we use Royal Mail, unless it’s a large order, and then we might use a courier. Please note that we can not accept responsibility for any failure on the part of any delivery or courier service used to deliver goods, nor can we accept any consequential loss incurred by the customer.
What are the care instructions for your T-shirts? We recommend you wash them after every time you run in them, otherwise they will become a bit smelly. Regular washing with all your smalls at 30 or 40 will be just fine. We don’t recommend putting the tech garments in the tumble dryer or using any fabric softener. When, or if, ironing T-shirts, use a cool iron and don’t iron directly on the print, iron on the reverse. Do not use steam setting
How are the shirts printed? We use top quality vinyl and it’s permanently heat pressed, so it won’t peel off. For our full colour printed t-shirts the process we use is heat transfer.